Frequently Asked Questions
Find answers to common questions about Email Flow
Getting Started
How do I connect my email account?+
What email providers are supported?+
Do I need to change any settings in my email provider?+
AI Classification
How does AI email classification work?+
What are the email classification categories?+
Why do some customers get better AI responses?+
Security & Privacy
How is my email password stored?+
Do you share my data with third parties?+
Billing & Credits
What counts as a conversation credit?+
What happens when I run out of credits?+
Troubleshooting
Why aren't my emails syncing?+
Why don't I see customer order history?+
The AI classification seems wrong. What can I do?+
Still have questions?
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